Our objective is to be the NO.1 vendor of Electric Product & OEM marketplace and to be recognized by our customers as the premier resource.
We are committed to achieve customer satisfaction by:

1) Striving for 100% defect free product
2) Ensuring on time deliveries
3) Knowing the requirements and expectations of our customers
4) Delivering leading edge quality product
5) Knowing our responsibilities

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

1. Warranty Period:

The warranty period for master device is 12 months (1 year) from the date of delivery.

2.Warranty Range:

All products are sold by Kelever.In warranty period, all of the defective products must be returned to the factory to be repaired or be replaced.

3.Warranty policies are as follows:

• For failures caused by using process, we will follow the manufacturing procedures to carry out thorough cleaning, testing, calibration, repair and restore to factory parameters;• The repairing time for warranty period products depends on the extent of products’ damage. The maintenance period is a goal not a promise and certain special products may not apply to this maintenance period.• For the products which need to be replaced within the warranty period, Kelever will replace them with products which have the same specifications, and the replacing products have same rights as the original products;

4.The warranty range doesn’t include the following：

• The cost of the wearing parts is not covered in the warranty; • Do not repair failures caused by physical damage, improper operation, unauthorized changes to the product, or attempt to repair, lightning or other natural or manmade disasters.

Kelever Electric Co.,Ltd welcome your suggestions and comments. If you have a complaint, you may contact our Sales Representatives directly. If you are not satisfied with their answer, please send us email and our Customer Service Supervisor will take care of your problem promptly.

Q: What is Kelever?

A: Kelever was established in 2001. It’s the professional crimping tools,cable cutter and wire stripper,network tools, hydraulic tools manufacturer and exporter. We have 150 employees totally, 10 professional mechanical technicians, 5 senior engineers and 8 sales people.

Q: How big is Kelever?

A: 70% of the product are sold to more than 50 countries and regions such as the America, Japan, South Korea, Canada, Europe, South America, Australia, Southeast Asia ,Africa and so on and has got popularity among various countries and regions.

Q: What is the core value of KELEVER ?

A: The brand’s core value ​​is the culture of KELEVER , the company adopts a monthly new products—-mainly are Circuit Breaker, Push button Switch,Distribution Box and constantly spread the products quality to every person, every customer heart. “Create efficient power” Constitute a complete KELEVER brand.

Q: What are the KELEVER main products?

A:KELEVER is specializing in manufacturing, marketing and R&D of Electric Product ,Electric Wiring ,Tools and so on.

Q: What can your products be used & applied?

A: The product is widely used in electronic and electric, information communication, automobile electronic, safety production, space and aviation, petrochemical industry and building industry ,. Etc.

Q: What are the delivery times?

A: This depends on the products. Typically standard products are delivered within 5-25 days. The delivery time of the special products is according to the time of completing the products.

Q: Does Kelever have any advantages of exporting products?

A: Yes.Kelever has established a whole set of management system and has passed ISO9001:2008 International Quality Management System , also has got SGS factory inspection report from many Top 500 Enterprises.

Q: What are your normal payment methods?

A: T/T, L/C, Paypal, Western Union, Money Gram and direct payment are all available. T/T: 30-50% advanced payment with the order, 50-70% balance after production complete

Q: Are the products covered by a warranty?

A: Yes. All our products carry a full 1 year major parts warranty without quick-wear part.

Q: In the event of a problem can fix the products for us?

A: Yes. Help can be given either over the phone by sending the fix parts to you, or we will requires you to send products back to us for fixing.